El Paisano

Cut the Wait and Pay ahead using Rio Cafe Ness App

Rio Café brings you the Ness app. An innovative way to order food and pick up later.

Photo illustration by Erika Suarez

Photo illustration by Erika Suarez

Erika Suarez, Digital Editor-in-Chief

Angela Bunyachatpirom, who goes by “Maam” is Rio Café’s manager and has big plans for the café.

Maam says, “only a few students have come by to pick up their food using the app. It’s new, so not a lot of students know about it.”

Rio Café put their first test run on the app last week, to avoid having any glitches or problems when the app is up. And so far, it is running smooth.

The biggest takeaway is a student can order food during class and have a set time for pick up.

Through Ness, you can either pay now or at pick up. A notification appears when the order is ready and there are no added fees when ordering. If you like your sandwich without mayo, you can add additional requests in the request box. Pickup orders are at the register, in front of Starbucks Coffee. With a name needed to verify your order.

Marlon Sanchez, a barista at Rio Café says, “The app is really convenient for students who are running late to class and miss breakfast in the morning.”

You receive your order much faster than ordering in the café. Sanchez says it’s two times faster and cuts the time. The pick-up orders are also very simple and convenient alike Starbucks’ online features.

One of the problems students had before the App came to be, was ordering their meal caused them to be late to class.

Yeffry Funez, a Forensics major said, “I was late to class once for ordering a meat sandwich. I waited about 15 to 20 minutes and I was very “Hangry” at that point.”

He’ll be using the Ness app and believes the more students know, we’ll see an increase in users.

Not only is it beneficial for the students, but for the school’s staff as well. It’s convenient, it’s fast, what more can you ask for? Maam mentioned the office staff occasionally calls in to order from Rio Café. Making it easier to order without calling in.

Almost all foods from the menu are available on Ness and will be added depending on the demand.

The café’s big plans are adding more to the menu, possibly next semester. Adding more flavors for crepes like red velvet, green tea, and desserts such as mochi and deep-fried ice cream. A heavenly dream for dessert lovers and incentive to reward yourself.

The café is bringing back specials to shake up the menu for students who want to try something new. Pancakes or French toast could be added for breakfast and seafood dishes for lunch.

Maam explains, “Students will get tired of the same foods, so we will be changing up the menu with a special every week.”

During a tour of Rio Café’s kitchen, the manager emphasizes their newest addition, the healthy drinks. The fruit is fresh and pre-diced to store in the fridge to make it accessible and fast to prepare.

Maam’s endearing personality shows how much she cares for the students. Making sure they’re content with the menu while promoting a healthy diet.

Soon there will be a comment box where students or staff can provide any suggestions and concerns over the quality of the food, customer service, and food choices. Communication is key, and the idea brings great effort in working with everyone’s desires.

 

The Ness App is now available for download on IOS or Android.

 

 

 

 

 

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Rio Hondo College Newspaper
Cut the Wait and Pay ahead using Rio Cafe Ness App