The Department of Motor Vehicles in California experienced computer hardware malfunctions Oct 25, causing an outage that affected nearly two-thirds of DMV offices in the state for almost three days.

The system failure affected 122 of the DMV’s 188 offices in the state, said DMV officials in a press release, also stating that the failure was not caused by cyber hackers.

The DMV’s hope was to get the systems up and running for Wednesday Oct 26, posting that date on their website as the day customers could return for their DMV services, but the systems were still malfunctioning.

Customers lined DMV offices Wednesday and were disappointed when they were turned away because of the still-present hardware failures.

The DMV later removed their estimated time for repair from their website.

Some of the affected offices in the area included Whittier, El Monte, and West Covina.

Customers were able to take their behind-the-wheel tests, ask any questions they may have had, or get assistance on appointment rescheduling.

Some systems remained down Thursday, Oct 27, while others weren’t able to provide full DMV services.

Vehicle registrations were unable to be processed, causing some customers to face late renewal fees.

Jaime Garza, a DMV spokesperson, said that customers who are facing late fees as a result of the outage can request for fees to be waived by filing a Statement of Facts with the DMV or writing a letter explaining the situation.